Monday to Friday, 9.00am to 4.30pm
From Monday 26 August our contact centre hours of operation will be changing to 9am - 4:30pm.
Direct Credit is suited to members who receive payments on a regular or on-going basis (eg. Payroll).
To set up a Direct Debit account, you will need to provide another company with your details at Bank Orange.
The following information will need to be given:
Please note: Your direct debit or credit will automatically be withdrawn from or deposited into your everyday transaction account. If you choose to have the payment taken from or added to a different sub-account, you will need to contact our office.
A Direct Debit can be cancelled by contacting us. We will act promptly to cancel a direct debit facility linked to your transaction account, a Direct Debit Cancellation Request form may be required to be completed. We may suggest that you also contact the direct debit user to let them know you have cancelled the direct debit as they might charge you a fee if the payment is rejected.
To cancel a direct debit setup on a credit/debit card number you must contact the company directly to request the cancellation.
Please note: We will receive commissions when you make payments using BPAY. We receive an amount of $0.55 per transaction.
