Monday to Friday, 9.00am to 4.30pm
From Monday 26 August our contact centre hours of operation will be changing to 9am - 4:30pm.
If you receive an email of this nature, please disregard it and contact us immediately. Please forward a copy of the email to us. We take the protection and security of your information, transaction data and privacy seriously.
We have employed a wide range of security measures to help protect your personal information and transactions. These measures include data encryption, firewalls, automatic timeouts and one-time passwords via SMS. Therefore, when you do your banking online with us, you can be assured that your banking is safeguarded and protected.
Furthermore, in the unlikely event that an unauthorised transaction does occur on your account, we guarantee that you will not be liable for any unauthorised transaction carried out (provided you meet your obligations under our Conditions of Use, ePayments Code and you haven't contributed to the loss).
It's all part of our commitment to you, our members.
