Monday to Friday, 9.00am to 4.30pm
Members please be advised the branch and call centre will be closed Monday 4 August for the Bank Holiday.
A reminder both Internet Banking and our Mobile App are available to access your money, anywhere, anytime.
Visa payWave looks just like any other credit or debit card apart from a small payWave logo on the front of the card.
An antenna is built into the plastic to securely transact with a contactless reader.
Frequently Asked Questions
For more FAQs about Visa payWave, please visit our Visa payWave FAQs page.
Visa payWave is a contactless method of payment. Featuring a distinctive contactless symbol 
or Visa payWave logo, the cards have a tiny antenna embedded into the chip, which securely transmits purchase information.
A Visa payWave card is an easier, more convenient way to pay. It saves you time due to shorter transaction times and shorter queue times. You don’t need to enter a PIN for purchases under $100 and it’s more convenient as you no longer have to carry around cash - Daily limits may apply.
Look out for a retailer displaying the contactless symbol and Visa logo at the point of sale – in Australia and overseas. Hold your card within 4 cm of the secure contactless reader. Four green lights will appear. This takes no more than a few seconds. You can then remove your card and the transaction will be complete.
More ways to improve your own online security
