Monday to Friday, 9.00am to 4.30pm
Members please be advised the branch and call centre will be closed Monday 4 August for the Bank Holiday.
A reminder both Internet Banking and our Mobile App are available to access your money, anywhere, anytime.
For those times when you need to make a direct payment or withdraw cash, you are able to access EFTPOS or ATM using your VISA Debit card.
You can use your VISA Debit to conduct EFTPOS transactions at places such as the supermarket, petrol station, retail stores and many other convenient places. By simply swiping your card/digital wallet or inserting your card and entering your PIN through a merchants terminal, funds are transferred directly from your account to theirs for payment. For transactions including cash (ATM, cash out etc) "savings" will need to be selected.
EFTPOS Security Tips
- Regularly change your PIN
- Check store receipts for irregularities (i.e. store name, details, location should match)
- Regularly check your account statements
- Be aware of the amount of funds you have in your account
- Do not write your PIN anywhere
- Cover your PIN when entering it into a terminal
- Where possible and if it is available to you, use chip technology
- If you have concerns contact us immediately
