Monday to Friday, 9.00am to 4.30pm
Our Branch and Contact Centre will be closed Thursday January 1 for New Year’s Day. Normal trading hours resume Friday January 2.
Our Disclosure Documents contain important information about the terms and conditions, fees and charges, transaction limits etc that apply to accounts or facilities.
For your reference here are the relevant documents (click on the links below to access the relevant disclosure statement).
- Privacy Notification
- Privacy Policy
- Consumer Data Right (CDR) Policy
- Complaint & Dispute Resolution Guide
- Account Access Terms and Conditions
- Fees & Transaction Limits Banking
- Fees and Charges Lending
- Interest Rate Schedule Banking and Deposits
- Interest Rate Schedule Lending
- Interest Rate Schedule Personal Lending
- Interest Rate Schedule Retired Lending Products
- Financial Services Guide
- Summary of Accounts
- Customer Owned Banking Code of Practice
- Public Disclosures
- Financial Hardship
