Blog/News

Where Your Aussie Dollar Goes Further in 2026

Mon, 20 Apr 2026 06:13:02 Z

Where Your Aussie Dollar Goes Further in 2026

If you’re planning travel in 2026, where you go can make a real difference to how far your budget stretches.

With exchange rates constantly shifting, savvy Aussie travellers are increasingly choosing destinations where the Australian dollar (AUD) is performing strongly – getting you more meals, experiences and upgrades for the same spend.

Right now, while traditional favourites like the UK, US and Europe remain popular, the reality is your dollar isn’t working as hard there, making these destinations comparatively expensive for Australians.

That doesn’t mean you should skip them entirely, but if value is front of mind, there are smarter ways to travel in 2026.

Here’s where your Aussie dollar is delivering the most value right now

🇯🇵 Japan: A Five-Year High for Aussies

The Australian dollar is sitting at a five-year high against the Yen, with around ¥112 per $1 AUD, making Japan noticeably better value than it has been in years.

We’re seeing more Aussies lean into longer stays, regional travel and premium experiences, simply because their dollar is going further on the ground. From Tokyo to Niseko, it’s the kind of destination where you feel the value almost immediately.

🇻🇳 Vietnam: Even Better Value Than Before

The Australian dollar is buying around 18,520 VND, marking a 12% increase over the past year and making an already affordable destination even more appealing.

Vietnam continues to climb the list for Australian travellers chasing great food, culture and the beach in one trip. Right now, the stronger dollar is tipping the scales even further for those who want to explore more of Southeast Asia.

🇳🇿 New Zealand: More Value Close to Home

With $1 AUD buying roughly $1.21 NZD, the Aussie dollar has gained nearly 5% over the past year, shifting the value equation across the ditch.

Already a go-to for Australians, New Zealand delivers big on landscape, food and adventure – without the long-haul commitment.

🇮🇳 India: More Experience for Less

The AUD has reached a five-year high of 65.20 INR, a 16% increase over the past year, making India one of the strongest-value destinations for Australians right now.

From vibrant cities and iconic landmarks to wellness retreats and luxury train journeys, India offers depth and diversity without the premium price tag.

🇦🇷 Argentina: Strong Dollar, Premium Experiences

The Australian dollar remains strong against the Argentinian Peso, giving travellers significant purchasing power. From Buenos Aires dining to Mendoza wineries and Patagonia landscapes, Argentina feels high-end at a fraction of the usual cost.

🇵🇭 Philippines: Island-Hopping Made Easy

Trading at around 42 PHP per $1 AUD, the Philippines is delivering exceptional value for island escapes. With affordable domestic flights and laid-back stays, it’s ideal for longer, slower travel.

Where the AUD is Weakest

United Kingdom

The AUD is buying roughly 0.53 GBP, making the UK one of the most expensive destinations for Australians at the moment.

Europe (Eurozone)

Against the Euro, the AUD is trading at approximately 0.61 EUR. While this is an improvement from 2025 lows, it still represents significant weakness compared to historical averages.

United States

Although the AUD has improved to around 0.71 USD, it remains below historical averages, meaning the United States is still a relatively expensive destination for Australian travellers.

Don’t Forget to Pack PassportCard

Planning a trip is all about the details - where to go, what to pack, and how to make the most of every moment. But smart travellers know it’s not just about the highlights; it’s also about being prepared for the unexpected. That’s where PassportCard travel insurance comes in. Designed for real-life travel moments, it provides instant payouts for approved claims, helping you handle surprises on the spot, wherever you are in the world.

No delays, no complicated processes - just simple, seamless support when you need it most. Because with PassportCard, you’re free to travel with confidence, knowing you’re covered every step of the way.

Get a free quote in minutes

PassportCard Australia Pty Ltd (PassportCard) ABN 76 621 476 220 (AFSL 551 057) is an Underwriting Agency acting under Binder from Guild Insurance Limited (Guild) ABN 55 004 538 863 (AFSL 233 791). Any advice provided by PassportCard in relation to PassportCard products and the PassportCard is general advice only. Please consider the Combined Financial Services Guide & Product Disclosure Statement and the PassportCard Terms and Conditions (available at www.passportcard.com.au) before deciding whether they are suitable for you.

Source: Reserve Bank of Australia – Exchange rates as of 23 March 2026

5 myths around financial hardship assistance

Thu, 02 Apr 2026 00:00:00 Z

Financial hardship assistance and your credit score: 5 myths busted

With rising interest rates and the cost of living continuing to put pressure on household budgets, many Australians are feeling overwhelmed.

If you’re struggling to keep up with repayments, it’s important to know that you’re not alone and there are options available to help

Understanding the mechanics of credit reporting and financial hardship assistance can help you make more confident decisions about seeking support when you need it most. Elsa Markula, CEO of Arca – Australia’s peak credit reporting body – suggests that a good place to start is simply understanding how credit reporting works .

“Your credit report is a record of your credit accounts and your repayment history. Credit reporting bodies maintain this information, and lenders use it when assessing applications for credit, such as a loan, credit card or Buy Now Pay Later account,” Elsa explains.

But, because life does not always go to plan, there may be situations when you may not be able to meet, or only partially meet, your repayments. In such situations, which can happen to anyone and are nothing to be ashamed of, Elsa encourages reaching out for help if you’re struggling. There are several tools or processes that can be of assistance at such a time.

"If you find yourself unable to meet your repayments, please ask your lender for financial hardship assistance. An arrangement allows your repayment obligations to be adjusted for a period, giving you the breathing room to get back on track,” she says.

To help you feel more confident about your options, here are five common myths about financial hardship assistance and the facts you need to know.

Myth 1: Asking for hardship help means you’ve failed financially

Many people feel embarrassed about speaking to their lender when they’re struggling with repayments. But financial hardship can happen to anyone.

Unexpected events such as job loss, illness, natural disasters, relationship breakdowns or rising living costs can affect even the most careful planners.

Lenders understand this. In fact, lenders have established hardship programs designed specifically to support customers through temporary financial difficulty.

Reaching out early isn’t a sign of failure, it’s a proactive step toward managing your situation and finding a workable solution.

Myth 2: If you ask for help, your credit score will drop

This is one of the most common misconceptions. Under Australian law, financial hardship information cannot be used by credit reporting bodies to calculate your credit score.

A hardship arrangement may appear on your credit report, but it does not lower your credit score.

What does matter for your credit report is whether repayments are missed. A hardship arrangement can actually help prevent repeated missed payments from being recorded.

Myth 3: It’s better to miss a payment than ask for hardship

Some people delay contacting their lender because they think they can “catch up later.”

But missed payments can stay on your credit report and may affect future credit applications.

A financial hardship arrangement can help avoid this situation. When an arrangement is in place, your repayment history reflects whether you meet your obligations as agreed to with your hardship arrangement.

That means seeking help early can help protect your credit report and reduce financial stress.

Myth 4: A hardship arrangement will stop you from getting credit in the future

Having hardship information on your credit report does not automatically prevent you from accessing credit later.

If you apply for credit in the future, a lender may simply ask questions about your current circumstances to understand whether the hardship situation has passed and whether you can comfortably afford repayments.

It’s also important to know that hardship information remains on your credit report for 12 months after the final repayment under the arrangement, after which it is no longer visible.

Myth 5: You should wait until things get really bad before asking for help

Many people wait until they’re already behind on payments before contacting their lender.

But the earlier you reach out, the more options may be available to you.

For example, lenders may offer temporary payment pauses, smaller repayments or other tailored arrangements depending on your circumstances.

Seeking help early can help ease your financial pressure, help avoid fees or negative repayment history, and give you breathing room while you get back on track.

Information sourced from: COBA

Read about how we can help you here: Financial Hardship | Bank Orange

How to manage & protect your passwords

Fri, 27 Mar 2026 10:00:00 Z

How to manage and protect your passwords to keep you safe online

Passwords form the foundation of our online safety, whether that’s banking, healthcare, or even our social connections. If they’re weak or reused, they can make you vulnerable to criminals.

“When your data is leaked in a breach, scammers can use it to impersonate you, trick you into clicking malicious links, or try your passwords on other websites. They might even use that stolen information to lock your files and demand a ransom,” COBA Head of Financial Crimes and Cyber Resilience Martin Latimer said.

Strong passwords are our first line of defence against cybercriminals, and amid rising data breaches across Australia, there’s never been a greater need for good password hygiene.

To help you figure out the best way to strengthen your passwords - and why this matters - COBA’s Financial Crimes and Cyber Resilience team have put together some simple tips.

Why does password hygiene matter?

Data breaches can be a goldmine for scammers, providing them with a trove of personal and payment information that can then be exploited.

In the first six months of 2025, over 10,000 individuals were affected by cyber incidents, with malicious or criminal attacks comprising the largest source of data breaches, according to the Office of the Australian Information Commissioner.

“Having strong passwords is crucial to ensure cybercriminals can’t access your banking, government or healthcare accounts or target you with malware,” Latimer explained.

How to build stronger passwords

Strengthening your passwords doesn’t mean making them harder to remember — it means making them harder to crack. Longer, word-based phrases (known as passphrases) are usually a strong choice.

Consider a string of random words that only you can stitch together to create a unique phrase (for example: “train hall idea work” or “television table bottle snack”). Avoid using personal information or common, predictable words.

“Safe passwords typically have 10 or more characters - the longer, the better! You should further strengthen your password by combining uppercase letters, lowercase letters, numbers and special symbols, including swaps like ! for 1 or @ for A,” Latimer said.

Managing your passwords

It’s important not to share your passwords with anyone - including loved ones - and to ensure you are using different passwords for your various accounts.

Always enable multi-factor authentication (MFA) wherever it’s available. This adds two or more verification methods to create an extra layer of safety on your accounts. MFA may involve passkeys, one-time passwords (OTPs), or biometric verification.

Additionally, pay attention to where your passwords are being saved.

“While many may do this for convenience, blindly saving your passwords in your browser to be auto-filled can put your cybersecurity at risk,” Latimer cautioned.

Instead, opt for a reputable password manager with a strong master password. Ensure it offers strong privacy and security features such as encryption, MFA, and alerts if your passwords have been exposed in a breach.

What to do if your passwords have been compromised

It’s important to be aware of the signs of a data breach so you know if your password has been compromised. Look out for suspicious activity such as unauthorised transactions, unfamiliar log-ins, unsolicited password resets, or alerts from financial institutions or service providers (even those you don’t normally use).

You can also check if you were affected by a data breach using platforms such as Have I Been Pwned.

If you believe your passwords may have been compromised, take immediate action to secure your accounts. Update your passwords across important accounts and run anti-virus software on your devices (including your phone) to check for ransomware.

If you are contacted by someone you suspect is a scammer, report the scam to the National Anti-Scam Centre – Scamwatch to help protect others.

For more information on how you can strengthen your online safety and keep your personal information secure, visit Cyber.gov.au.

Euro Summer

Mon, 09 Mar 2026 04:39:43 Z

City + Coast: The Perfect European Summer Itinerary Formula

When it comes to a European summer, the best trips strike a balance. Culture and coastline. Buzz and bliss. Long museum days followed by salty swims and sunset dinners by the sea.

That’s where the City + Coast itinerary formula comes in, pairing iconic cultural capitals with nearby seaside escapes for the ultimate summer holiday. It’s the smartest way to experience Europe at its best without burnout (or missing out).

Here’s how to do it and where to go

🇫🇷 Paris + The French Riviera (Nice, Antibes or Cannes)

City highlights:

Louvre, Montmartre, river cruises on the Seine
Long lunches and people-watching in classic Parisian cafés

Coastal escape:

Pebble beaches in Nice
Chic seaside dining in Antibes
Glamour and beach clubs in Cannes

✈️ Easy flights connect Paris to Nice in under 1.5 hours.

🇮🇹 Rome + Amalfi Coast (Positano, Amalfi or Capri)

City highlights:

Colosseum, Vatican City, Roman trattorias
Rich culture, history and food in every direction

Coastal escape:

Cliffside villages, turquoise waters and boat days
Sunset aperitivo in Positano or a day trip to Capri

🚆 Rome to Naples by train, then onward to the coast.

🇪🇸 Barcelona + Costa Brava or Mallorca

City highlights:

Gaudí architecture, markets and tapas
Urban beaches and buzzing nightlife

Coastal escape:

Hidden coves and crystal-clear water in Costa Brava
Or island life, beach clubs and hiking in Mallorca

🚗 Costa Brava is an easy drive; Mallorca is a short flight away.

🇵🇹 Lisbon + Algarve Coast

City highlights:

Historic trams, tiled buildings and riverfront dining
Vibrant neighbourhoods like Alfama and Bairro Alto

Coastal escape:

Golden cliffs, surf beaches and coastal walks
Laid-back towns like Lagos and Carvoeiro

🚆 Lisbon to Algarve by train in around 3 hours.

🇭🇷 Dubrovnik or Split + Dalmatian Islands (Hvar, Brač, Korčula)

Medieval cities paired with island-hopping paradise.

City highlights:

Old town walks, historic forts and waterfront dining

Coastal escape:

Clear waters, beach clubs and relaxed island vibes
Perfect for swimming, sailing and long lunches

⛴️ Ferries make island-hopping easy and scenic.

🇬🇷 Athens + Greek Islands (Paros, Naxos or Santorini)

City highlights:

Acropolis, museums and rooftop dining

Coastal escape:

Whitewashed villages, beach days and sunset views
Choose Paros or Naxos for balance, Santorini for drama

⛴️ Easy ferries connect Athens to the islands.

Planning Tips for a Smooth Summer Trip

Book accommodation and transport early - summer fills fast
Allow extra time for travel days during peak season
Pre-book major attractions in cities
Choose coastal stays with easy access to beaches
Make sure you’re covered for delays, cancellations and medical care

But before you go…

European summer is peak travel season and with packed flights, busy transport hubs and full itineraries, smart planning makes all the difference. Delays happen, plans can change and the unexpected can occur when you’re far from home, which is why travel insurance is just as essential as your passport.

With PassportCard travel insurance, approved claims are paid instantly, so you’re never left out of pocket while exploring Europe. It’s travel insurance the way it should be: quick, simple and hassle-free.

So, where will your European summer take you? 🌍✈️

Get a free quote in minutes: PassportCard Travel Insurance

Women and Property

Sun, 08 Mar 2026 10:00:00 Z

Women and Property

2026 report findings

Cotality is a global leader in property information, analytics, and data‑enabled solutions. They recently conducted their sixth annual Women and Property Report, exploring property ownership by Australians across gender and age groups.

Property ownership still follows a familiar pattern: the older people are, the more likely they are to own their home. Around three‑quarters of Baby Boomers are homeowners, either outright or with a mortgage. By comparison, only about a third of Gen Z have managed to enter the property market.

When it comes to income, most young women and men fall under the $100k mark - but women are more concentrated at the lower end. Almost 30% of Gen Z women earn under $40k, compared with about 20% of Gen Z men.

Younger women, in particular, don’t see home ownership as a top life priority the way older generations do. Whether that’s because of a discouraging housing market or simply different lifestyle values, owning a home just doesn’t hold the same weight for them.

For those who have bought property, the biggest motivations were financial stability (40%), having secure living arrangements (39%), family needs (34%), and wanting to avoid renting (27%).

Across the board, younger generations feel less prepared to buy a home - both financially and in terms of understanding the buying process. Two in five Gen Z women said saving a deposit was a major challenge, compared with about one in four women from older generations.

When it comes to improving their homes, young women tend to focus on small, sustainable upgrades like LED lighting and draft‑proofing. In contrast, young men and older generations (often with higher incomes) are more likely to invest in bigger, costlier improvements like solar panels or insulation.

Cotality (2026). Australian Women and Property Report. Retrieved from https://www.cotality.com/au (subscription required)

9 ways to spot financial abuse

Thu, 26 Feb 2026 10:00:00 Z

9 ways to spot financial abuse – and what your customer-owned bank can do about it

Financial abuse is a form of domestic violence where money is used to control, track or trap someone, and it occurs in nearly all cases of domestic violence.

Financial abuse may see victim/survivors lose access to their money, be manipulated into making financial decisions, or even be pressured to sign over documents or take on debt.

Customer-owned banks are dedicated to disrupting financial abuse, and have joined forces with financial safety expert Catherine Fitzpatrick, Founder of Flequity Ventures, and other banks and finance firms to launch the Financial Safety Alliance.

“Everyone, including businesses and banks, has a role to play if we are going to meet the ambition of ending gendered violence in a generation,” Ms. Fitzpatrick said.

“Research shows that women are more likely to talk to their bank about economic abuse than to a specialist family violence service provider. This is because money gives you choices – to leave, to disentangle and to start again.”

Because financial abuse relies on control and secrecy, it is often hidden, leaving victims/survivors unaware they are being targeted.

Here are some of the warning signs of economic and financial abuse.

1. Total control of household income

One of the most common signs of financial abuse is when one person assumes complete control over all household earnings, regardless of who earned them. They might decide how every cent is spent and force the other person to ask for an "allowance." This often involves withholding funds for basic necessities like food, medicine, or clothing, creating a state of total dependency.

2. Unauthorised accumulation of debt

This occurs when an abuser opens credit cards or takes out loans in a partner's name without their knowledge or consent. They may also pressure someone to increase credit limits or force them to act as a guarantor for loans they cannot afford. This tactic leaves the victim legally responsible for debt they did not create, damaging their credit score and future financial freedom.

3. Misuse of joint accounts and assets

Joint accounts are frequently exploited, especially during times of relationship strain or separation. A perpetrator might drain a mutual mortgage offset account or withdraw large sums of money without agreement. In other cases, they may refuse to contribute to mortgage payments or sell shared property without permission, effectively sabotaging the other person's housing security.

4. Digital surveillance and financial stalking

Modern banking tools are sometimes weaponised to track a victim's movements and behaviours. An abuser might monitor purchase descriptions to figure out where a partner has been or what they are buying. They may also use the description fields in digital bank transfers to send abusive or harassing messages, turning a standard financial transaction into a tool for emotional harm. This was a tactic used by the first perpetrator to be jailed under NSW coercive control laws.

5. Exploitation and theft of personal funds

This involves the direct taking of money that belongs solely to the victim. Examples include taking money from a partner's pension or superannuation without permission, selling their personal belongings without consent, or even failing to pay them for work performed in a family business. It is a direct violation of personal property rights designed to keep the victim broke.

6. Deliberate sabotage of employment and education

To ensure a victim cannot become self-sufficient, an abuser may prevent them from attending work or getting a job. This can involve sabotaging their ability to attend important meetings, blocking access to education or training, or even harassing the person’s colleagues at their workplace. By destroying a person's career prospects, the abuser ensures they remain trapped financially.

7. Intentional financial neglect

In this scenario, an abuser withholds financial support despite having the means to provide it. This includes neglecting to pay child support or refusing to contribute to household expenses. Often, they will force utility bills like electricity and gas into the victim's name only, ensuring that if the bills aren't paid, the victim’s credit is the only one destroyed.

8. Destruction of property and gambling

Financial stability is also threatened through the physical destruction of property or the reckless use of shared funds. An abuser might damage or steal property to cause financial distress or gamble with money meant for rent and bills. These actions create a constant state of financial crisis that makes it difficult for a victim to plan for the future or escape.

9. Information withholding and account blocking

A key element of control is the denial of information. An abuser may hide details about their own income or the total household wealth while simultaneously blocking the victim’s access to bank accounts. By keeping the victim in the dark about their financial reality, the abuser maintains a power imbalance that makes independent decision-making impossible.

Identified signs of financial abuse? Here’s how your customer-owned bank can help

If you believe you are experiencing financial abuse, your customer-owned bank can provide various forms of assistance to help secure your finances.

For example, they can look into suspicious activity by investigating any transactions that you did not personally authorise.

They can also assist in updating your online banking credentials, contact information, and account PINs, to further protect your privacy and access.

Additionally, your bank can help you set up entirely new accounts or facilitate other banking services to ensure you have a safe and independent way to manage your money.

Financial abuse can happen to anyone, and the abuser could be a partner, a family member, carer or friend. Remember, financial abuse is never your fault.

The Financial Safety Alliance, founded by social enterprise Flequity Ventures, brings together the Customer Owned Banking Association, the Australian Banking Association, the Australian Finance Industry Association and Arca. This alliance will help more than 200 banks and lenders to disrupt financial abuse through safer product and service design. Through this coordinated action, Australia is setting a new benchmark for how financial institutions can work together to prevent abuse and safeguard customers. More information here.

Summer is Nearly Here! Lock In Your Summer Holiday

Tue, 28 Oct 2025 00:30:42 Z

The Australian summer is almost here, and you can feel the heat building up. Whether you’re seeking an exotic beach escape or an adventure filled with vibrant culture, two dream destinations just a short flight away are calling your name: Bali and Thailand. If the beach, good food, and relaxation are what you’re after, it’s time to start planning that tropical paradise getaway!

Here's your guide to Bali and Thailand’s best escapes, plus some smart tips to make your planning smooth and stress-free.

🌴 For Beach Lovers: Bali, Indonesia

Perfect for: Beach clubs, tropical vibes, surfing and spiritual retreats

Bali is the ultimate island paradise for those who want a mix of adventure and relaxation. From the buzzing beach clubs of Seminyak to the peaceful rice paddies of Ubud, Bali offers something for everyone. If you’re into surfing, the beaches of Uluwatu and Kuta are world-famous for their great waves. If you need some downtime, you can’t go wrong with a sunset drink by the beach, or a rejuvenating spa treatment surrounded by lush jungle.

Travel Tip: Bali’s popularity means accommodation can book our quickly, especially around Christmas and New Year. But if you’re flexible with dates, you’ll often find mid-week availability. Use platforms such as Luxury Escapes for late deals, and don’t forget to pre-book transport (like airport transfers) to save time on arrival.

🏖️For Adventure Seekers: Thailand’s Islands

Perfect For: Stunning beaches, lively nightlife, water sports, and unique cultural experiences

Thailand’s islands, such as Phuket, Koh Samui, and Koh Phi Phi, are the ideal destinations for those who want a little bit of everything. You can snorkel in crystal-clear waters, trek through lush jungles, or enjoy the local nightlife in places like Patong Beach. The food scene is something else - delicious street food or enjoy fresh seafood right by the beach. Plus, the ancient temples and local culture will leave you in awe.

Travel Tip: If you’re heading to the islands, consider booking flights or ferries ahead of time, as routes can fill up quickly during peak seasons.

Some Travel Tips for Your Summer Holiday to Bali and Thailand:

✅Pack smart (and light): Bali and Thailand both bring the heat and humidity, so pack light and breezy clothing, plenty of sunscreen, and a trusty hat. Sunglasses are non-negotiable, and a light jacket will come in handy when the evenings cool down. Planning to visit temples? Be sure to bring modest clothing to cover your shoulders and knees out of respect for local customs.

✅Be flexible with travel dates: Mid-week departures and returns are often cheaper and less crowded. By shifting your dates, you can save on flights and avoid the weekend rush at popular destinations like Bali’s beaches or Thailand’s temples.

✅Go local: Some of the best experiences are found off the beaten path. Explore quieter beaches, local markets, or hidden temples. Supporting local businesses not only enriches your experience but also helps the community.

✅Get travel insurance: Make sure you’re covered for unexpected events, like medical emergencies, lost luggage, or cancellations. We partner with the award-winning PassportCard, Australia’s only travel insurance with instant payouts for common approved claims. Whether it’s a medical issue overseas, delayed luggage, or stolen cash, PassportCard can load funds onto your card so you can pay for common approved claims on the spot.

Find out more about PassportCard or get a quote for your next trip.

* All benefits and covers are subject to the terms, conditions, limitations and exclusions listed in the Combined Financial Services Guide and Product Disclosure Statement and other policy documentation, including the schedule. Terms and conditions of the PassportCard also apply.

Winter Getaways in Japan: Ski, Sights, and Smart Travel Insurance Tips

Tue, 28 Oct 2025 00:13:40 Z

Snow season stirs in Japan - and if you’re craving a getaway filled with snow-covered scenery, steaming hot springs, and heartwarming culture, Japan should be at the top of your list. From the powder-perfect slopes of Hokkaido to Kyoto’s serene temples dusted in white, Japan turns into a breathtaking wonderland during the colder months. Whether you’re chasing adventure on the ski fields, soaking in an onsen under falling snow, or exploring festive winter markets, Japan offers the ultimate mix of beauty, comfort, and magic this season.

Here's your guide to Japan’s top winter spots, including the best ski resorts, must-see attractions, and why travel insurance is a must if you’re hitting the slopes.

🏔️For Snow Lovers: Niseko, Hokkaido

Perfect for: Skiing, snowboarding, hot springs, and après-ski vibes

If you dream of deep powder snow, Niseko on the island of Hokkaido is the ultimate winter haven. Known globally for its abundant and consistent snowfall, Niseko boasts world-class ski slopes, and the powder here is often hailed as some of the best in the world. Whether you’re a beginner or an expert, the resort offers plenty of runs and terrain for all levels. After an exhilarating day on the slopes, unwind with a relaxing soak in one of Niseko’s famous hot springs, and enjoy some hearty Japanese comfort food to fuel up for another adventure.

Travel Tip: Book accommodation through platforms like Luxury Escapes, where last-minute deals can pop up, especially mid-week. Lift passes can be purchased online to save time on the mountain.

⛷️For Skiing and Snowboarding: Hakuba, Nagano

Perfect for: Skiing, snowboarding, and breathtaking mountain scenery

Habuka, located in Nagano Prefecture, is renowned for its excellent ski resorts. The area is home to a vast range of ski slopes, offering everything from groomed runs to off-piste powder snow for skiers and snowboarders. It is a destination that will never be forgotten due to its breathtaking mountain scenery. Enjoy Japanese après-ski delights, tour the stunning mountain villages and find the onsens in the area to relieve weary muscles after a day of skiing.

Travel Tip: Look for last-minute discounts like Luxury Escapes on accommodation for a more authentic Japanese experience or make a reservation through ski package services that combine lodging, lift passes, and rentals.

For Culture and Snow-Covered Scenery: Kyoto

Perfect for: Temples, gardens, and peaceful winter walks

Kyoto, Japan’s cultural heart, takes on an entirely new charm in winter. As light snow dusts its ancient temples and tranquil gardens, the city transforms into a serene wonderland. Wander through the peaceful pathways of Arashiyama, admire the snow-capped torii gates at Fushimi Inari Shrine, or warm up with a bowl of matcha in one of the city’s traditional teahouses. Kyoto’s winter beauty is subtle yet captivating — a slower, quieter side of Japan that invites you to pause and soak in the moment.

Travel Tip: Visit Kinkaku-ji (the Golden Pavilion) early in the morning after a snowfall. Seeing its golden reflection glimmer against a backdrop of pure white is one of Kyoto’s most magical winter sights — and arriving early means you’ll enjoy it before the crowds appear.

🚨Don’t Forget Travel Insurance for Snow Sports Activities

Travel insurance is crucial whether you intend to ski or snowboard, if you are going to Niseko for the powdery slopes or touring the beautiful villages of the Japanese Alps. Skiing may be dangerous, especially for people who are unfamiliar with the terrain, and accidents can occur on the slopes. Most travel insurance providers offer additional cover for snow sports and typically include things like:

Snow sports covered
Unlimited overseas medical treatment
Snow sports medical and evacuation
Equipment hires
Pre-paid ski passes & equipment hire
Piste closure
Bad weather & avalanche closure

Final Tips for Your Winter Getaway in Japan:

✅ Pack for the weather: Layer up for warmth and bring waterproof gear for skiing. Be ready for cold mountain air and milder city temperatures.

✅ Get early ski passes: Save time by buying lift passes in advance to avoid long weekend lines

✅ Respect the culture: Follow local customs, like washing thoroughly before entering onsens or public baths.

✅ Get travel insurance: We partner with PassportCard, Australia’s only travel insurance with instant payouts for common claims* using the PassportCard . Snow sports is an optional cover.

Medical issues in Japan, delayed luggage or stolen cash? PassportCard can load funds onto the card, so you can pay common claims on the spot.

Find out more about PassportCard or get a quote for your next trip.

* All benefits and covers are subject to the terms, conditions, limitations and exclusions listed in the Combined Financial Services Guide and Product Disclosure Statement and other policy documentation, including the schedule. Terms and conditions of the PassportCard also apply.

Bank Orange is excited to partner with Westfund

Mon, 17 Feb 2025 01:06:00 Z

Bank Orange is excited to announce our new partnership with Westfund to provide a health insurance that doesn't just do its job, but adds an extra level of care to its members.

About Westfund

Westfund helped to forge the private health industry in Australia back in 1953 – with origins dating back to 1881.

Westfund are a not-for-profit member-based health fund with offices in Orange, Bathurst, Lithgow and across Australia. They have member-first and community driven values and are a part of leading industry bodies; Australian Health Service Alliance, Members Health Fund Alliance and Private Health Australia.

Westfund have an exciting offer* for Bank Orange member - a discount of 5% off the standard premium of eligible Westfund products.**

*The offer is only available on the following products: Combined Hospital and Extras, Hospital Only

**The offer is subject to payment by direct debit and proof of Membership. Offer not available on Ambulance Only, Extras Only or Overseas products. Not available in conjunction with any other offer. Discount will apply while a current MOU exists between Westfund and Bank Orange.

Find out more at https://www.westfund.com.au/corporate/bank-orange-5plus2mth/

Bali Travel Guide

Mon, 11 Nov 2024 02:42:43 Z

It’s a rite of passage for every Aussie to visit Bali at least once in their lifetime—and for most travellers, one Bali experience is enough to get them hooked for life!

Before you embark on your Bali escape, it’s always good to find out a little about what you can expect so you know how to prepare for your trip and get the most out of the experience. That’s why we’ve pulled together this handy travel guide, filled with everything you need to know before you visit Bali.

Best ways to experience Bali

There’s so much to love about Bali. Without having to travel too far from Australian shores, Bali serves up a rich cultural experience with something for everyone.

With so much on offer, it can be hard to know where to start when choosing what activities to include on your itinerary—but don’t worry, here are some top ideas of things to do in Bali that will make for an unforgettable experience.

Practice yoga in Ubud - Having been practised in Bali for more than 1,000 years, many people travel to Bali every year with the sole purpose of practising yoga—and Ubud is the place to do it. The spectacular scenery alone can work wonders helping you to feel rested and restored
Sip cocktails at sunset - There are plenty of great places to relax with a cocktail while taking in the beauty of a Bali sunset, but if you’re looking for one of the best and most iconic places to do it, Rock Bar in Jimbaran is seriously impressive
Explore some of Bali’s ancient temples - Bali is home to many Pura (Hindu temples), some of which date back thousands of years. If you can, include a visit to temples like Tanah Lot, Pura Tirta Empul or Uluwatu Temple on your itinerary to experience some of Bali’s rich cultural heritage.

Visiting Bali

Climate

Bali can be beautiful to visit at most times of the year, but it is good to plan your trip around what you would most like to do while you’re there.

Bali is generally warm no matter what time you visit, with temperatures typically ranging between 28°C - 32°C year-round. The climate in Bali is however separated into the wet and dry seasons, which could influence the type of activities you’ll be able to enjoy.

The dry season runs from April through to October, making it an ideal time to travel if your idea of a Bali escape involves plenty of time spent outside. If you plan to visit during the wet season (from November to March), expect to encounter frequent downpours.

Culture and language

Bali’s culture is richly steeped in a form of Hinduism called Agama Hindu Dharma which influences almost every aspect of the way the Balinese people live, with significant focus placed on achieving a harmonious balance between people, nature and religion.

Balinese people are generally very warm and welcoming toward tourists. While the official languages in Bali include Bahasa Indonesia (Indonesian) and Basa Bali (Balinese), many Bali locals also speak some English which makes it relatively easy for Australian tourists to get by in most areas of the island. You shouldn’t have any issues communicating in English in hotels or restaurants.

It is important to research and respect the local laws in Bali, as some things that might be acceptable in Australia are seriously frowned upon in Indonesia. Some activities (such as drug offenses) can attract very severe penalties, including the death penalty.

Getting around

While Bali is geographically small in size, it is densely populated and traffic jams are common, particularly in the areas which are most popular with tourists. The roads can seem somewhat chaotic compared to Australian roads, and driving can be very challenging if you’re not used to the conditions. For this reason, most tourists opt to use either taxis or private drivers to get around.

Motorbikes are another common form of transport in Bali. If you choose to hire a motorbike while in Bali, just make sure it comes with adequate vehicle insurance in case you have an accident. You’ll be pleased to know our travel insurance provides cover for claims that arise from the use of a motorbike, provided you wear a helmet and meet the local license requirements for the motorbike you are riding. If the motorbike is more than 125cc, you’ll also need to have a current and valid licence required for driving an equivalent rated Motorcycle in Australia.

Accommodation

Bali offers a variety of accommodation options including everything from luxury hotels and private villas through to budget backpacker hostels. You may even choose to stay in a Losmen, which are basic guest houses run by local Balinese families.

You’ll generally find that most of the accommodation in Bali is relatively affordable compared to what you might expect to pay in Australia when you consider the quality of the rooms and facilities and the level of service provided.

Entry requirements

If you are travelling on an Australian passport, you can apply for an e-Visa on Arrival (e-VOA) no later than 48 hours prior to travelling to Indonesia. Alternatively, you can also pay for a Visa on Arrival (VOA) at Ngurah Rai airport in Denpasar (Bali’s international airport).

It’s always a good idea to visit the Australian government’s Smartraveller website before your trip for the latest information and updates about travelling to Indonesia.

Preparing for Your Trip Checklist

Ready for your Bali escape? Here’s a handy checklist to make sure you’re set for an unforgettable getaway:

Check passport validity: Ensure it’s valid for at least six months beyond your departure date.
Verify entry requirements: Confirm you meet Bali’s visitor entry requirements.
Arrange travel funds: Set up a travel currency card or payment method and consider carrying some Indonesian rupiah (IDR) for cash-only spots.
Notify your bank: Let your financial institution know you’ll be travelling.
Review phone coverage: Contact your phone provider to check if your plan covers Bali or consider a pre-paid international SIM card.
Book your accommodations and share travel details with someone at home.
Get travel insurance: We partner with PassportCard, Australia's only travel insurance with instant payouts for common claims using the PassportCard Travel Insurance. Medical issue overseas, delayed luggage or stolen cash? PassportCard can load funds onto the card so you can pay for common claims on the spot.

Find out more about PassportCard or get a quote for your next trip.

* All benefits and covers are subject to the terms, conditions, limitations and exclusions listed in the Combined Financial Services Guide and Product Disclosure Statement and on other policy documentation, including the schedule. Terms and conditions of the PassportCard also apply.

New Zealand Travel Guide

Mon, 14 Oct 2024 02:20:08 Z

Discovering Aotearoa New Zealand is an adventure you’ll cherish for a lifetime! With its breathtaking landscapes, thrilling activities, and rich Māori heritage, New Zealand has something for everyone. Whether you’re chasing adventure or diving into Kiwi culture, this guide has everything you need to prepare for your trip across the ditch!

Best Ways to Experience New Zealand

Planning a New Zealand getaway? Here are some must-do activities to help you soak up the best of the north and south islands:

Māori Cultural Experiences in Rotorua: Rotorua is a cultural hotspot where you can explore Te Pa Tu, Mitai Māori Village, Te Puia, Whakarewarewa, and the Hell’s Gate Geothermal Park.

Bungy Jumping in Queenstown: Get an adrenaline rush by bungy jumping at the iconic AJ Hackett’s Kawarau Bridge or try swings and ziplines in this thrill-seeker’s paradise.

Skiing or Snowboarding on Mt Ruapehu: New Zealand’s largest ski resort offers slopes for every skill level. Don’t forget to add Winter Sports cover when you book your travel insurance!

Cruise Through Fiordland National Park: Explore the majestic landscapes of Fiordland, particularly Milford and Doubtful Sound. Enjoy a scenic cruise or kayak past towering cliffs, lush rainforests, and cascading waterfalls, with seals, dolphins, and penguins often joining along the way.

Explore the Hobbiton Movie Set: Located in Matamata, the Hobbiton movie set offers a magical experience for movie buffs and fantasy fans alike. Stroll through the picturesque green hills and hobbit holes, then enjoy a drink at The Green Dragon Inn for a taste of Middle-earth.

Wine Tasting in Marlborough: The Marlborough region is a haven for wine lovers, particularly known for its world-renowned Sauvignon Blanc. Embark on a wine tour by bike or car, and sample wines directly from the cellar doors at vineyards like Cloudy Bay, Brancott Estate, and more.

Essentials for Your New Zealand Visit

Climate:

The summer months (December–February) bring warm weather and outdoor fun, while winter (June–August) is perfect for hitting the slopes. Expect highs of 20-30°C in summer and 10-15°C in winter.

Culture & Language:

English and Māori are New Zealand’s official languages. Respect sacred sites and Māori customs; remember, the head is considered the most sacred part of the body.

Getting Around:

Explore New Zealand by car or campervan to truly appreciate its scenic routes or take buses if you’d rather sit back and relax.

Accommodation:

From hotels to hostels, holiday parks to farm stays, New Zealand offers a wide range of accommodation options to suit every traveller.

Entry Requirements:

Australian citizens and most permanent residents can visit without a visa. Permanent residents should apply for an NZeTA. Check Smartraveller for the latest entry advice.

Preparing for Your Trip Checklist

Ready for your New Zealand escape? Here’s a handy checklist to make sure you’re set for an unforgettable getaway:

Check passport validity: Ensure it’s valid for at least six months beyond your departure date.
Verify entry requirements: Confirm you meet New Zealand’s visitor entry requirements.
Arrange travel funds: Set up a travel currency card or payment method, and consider carrying some New Zealand Dollars (NZD) for cash-only spots.
Notify your bank: Let your financial institution know you’ll be travelling.
Review phone coverage: Contact your phone provider to check if your plan covers New Zealand or consider a pre-paid international SIM card.
Book your accommodations and share travel details with someone at home.
Get travel insurance: We partner with PassportCard, Australia's only travel insurance with instant payouts for common claims using the PassportCard Travel Insurance. Medical issue overseas, delayed luggage or stolen cash? PassportCard can load funds onto the card so you can pay for common claims on the spot.
If you are skiing or doing some adventure activities, check your travel insurance for coverage. Some providers, like PassportCard, have optional cover for winter sports and adventure activities.

Find out more about PassportCard or get a quote for your next trip.

Bank Orange partners with PassportCard

Tue, 17 Sep 2024 04:28:25 Z

Bank Orange is delighted to launch a partnership with PassportCard to provide a differentiated travel insurance offer to its members.

PassportCard is Australia’s only travel insurance with instant payouts for medical issues overseas, delayed luggage and stolen cash. A highlight in difficult and time sensitive situations.

Lewis von Stieglitz, CEO of Bank Orange said he is excited to bring travel insurance to the bank’s members “Bank Orange is all about helping people meet their needs and protect their financial position. Insurance is a key part of that equation. PassportCard can provide broad coverage, personal service and immediate payment for approved claims while customers are travelling so they are not out of pocket. PassportCard provides the same high level of access, convenience and flexibility which we aim to provide in all our products and services. It is a great win for our members.”

Peter Klemt, CEO of PassportCard said “We’re very pleased to establish a partnership with Bank Orange. Our focus on personal service and support aligns closely with local, customer focused organisations like Bank Orange, and we’re very pleased to launch a new product in the central west region.”

With two million PassportCards issued worldwide and a 24/7/365 Australian based support team, PassportCard is well placed to ensure Aussies are appropriately insured when they travel.

ABOUT PASSPORTCARD

PassportCard understands they are the only company in the world to offer real-time payment via a rechargeable prepaid debit card. US patented technology allows customers to pay expenses for approved claims so you can get back to enjoying your holiday without having to pay via their own funds and wait to be reimbursed.

Now that Australians have started travelling overseas again, PassportCard has restarted its operations in Australia. The PassportCard Group has been providing innovative travel insurance solutions since 2014 with over 2 million cardholders globally.

Find out more at www.passportcard.com.au

PassportCard Australia Pty Ltd (PassportCard) ABN 76 621 476 220 (AFSL 551 057) is an Underwriting Agency acting under Binder from Guild Insurance Limited (Guild) ABN 55 004 538 863 (AFSL 233 791). Any advice provided by PassportCard in relation to PassportCard products and the PassportCard is general advice only. Please consider the Combined Financial Services Guide & Product Disclosure Statement and the PassportCard Terms and Conditions (available at www.passportcard.com.au) before deciding whether they are suitable for you.

Fiji Travel Guide

Thu, 12 Sep 2024 02:34:40 Z

Ready to switch to island time? There’s no better place to unwind than Fiji! Whether it’s a romantic honeymoon, a family escape, or some much-deserved relaxation, Fiji’s got it all—warm turquoise waters, coconut-fringed beaches, lush tropical landscapes, and famously friendly locals.

In this guide, we’ll cover everything you need to plan the perfect Fijian getaway!

Top Ways to Experience Fiji

While relaxation is Fiji’s specialty, there’s plenty more to discover once you’re ready to leave your hammock or poolside spot. Here are a few top activities to make your Fijian adventure unforgettable

Snorkel through Fiji’s vibrant reefs

Snorkelling is a must! The clear waters around the Mamanuca Islands, Yasawa Islands, and Denarau Island are perfect for beginners, while experienced snorkellers can check out Rainbow Reef or the Great Astrolabe Reef.

Swim beneath the Tavoro Waterfalls

In Bouma National Heritage Park on Tavenuni, you’ll find the breathtaking Tavoro Waterfalls. Each waterfall has its own natural pool, ideal for a refreshing swim amidst Fiji’s lush greenery.

Explore Suva Municipal Market

Get a taste of Fijian culture with a trip to Suva Market. Meet local vendors, try fresh produce, and check out spices and handicrafts.

See the fire-walkers of Beqa

This captivating ritual showcases locals walking barefoot across hot stones—a fascinating way to experience Fiji’s spiritual traditions.

Take a village tour

For a true glimpse into Fijian life, visit a local village, join a kava ceremony, or even bring small gifts like books or sports equipment for local kids.

Visiting Fiji

Climate

Fiji has a tropical maritime climate with warm temperatures year-round. The wet season, November to April, brings heavy rainfall and the occasional cyclone, while the dry season from May to October is sunny with lower humidity, making it the favourite for visitors.

Culture and Language

Fiji’s culture is a vibrant blend of indigenous and multicultural influences. English is widely spoken, but you’ll hear Fijian and Hindi, too. A friendly “Bula!” (hello/welcome) goes a long way. In villages and religious sites, dress modestly and remove shoes when entering homes.

Getting Around

With a mix of domestic flights, ferries, and water taxis, Fiji’s islands are well-connected. Taxis, rideshares, and rental cars are convenient for exploring larger islands like Viti Levu. Plus, PassportCard travel insurance covers rental vehicle excess and electric scooter claims.

Accommodation

Most visitors stay at resorts with amenities like pools and spas. Boutique hotels, budget stays, and liveaboard diving options are also popular.

Entry Requirements

Australian travellers don’t need a visa for stays under four months; just have your accommodation booked and a return ticket ready. Visit the Smartraveller website for up-to-date info.

Preparing for Your Trip to Fiji

Ready for your South Pacific escape? Here’s a handy checklist to make sure you’re set for an unforgettable Fijian getaway:

Check your passport: Ensure it’s valid for at least six months beyond your departure date.
Verify entry requirements: Confirm you meet Fiji’s visitor entry requirements.
Consult your doctor: Some travellers opt for additional vaccinations, like hepatitis A and B or typhoid. Check with your doctor if any are recommended for your trip.
Arrange travel funds: Set up a travel currency card or payment method and consider carrying some Fijian Dollars (FJD) for cash-only spots.
Notify your bank: Let your financial institution know you’ll be traveling.
Review phone coverage: Contact your phone provider to check if your plan covers Fiji or consider a pre-paid international SIM card.
Secure accommodations: Book accommodations for each location on your itinerary.
Plan tours in advance: Consider reserving tours or activities ahead of time.
Share travel plans: Give a trusted family member or friend your travel details in case of emergency.
Prepare for emergencies: Save information for emergency consular assistance.
Get travel insurance: We partner with PassportCard, Australia's only travel insurance with instant payouts for common claims using the PassportCard Travel Insurance. Medical issue overseas, delayed luggage or stolen cash? PassportCard can load funds onto the card so you can pay for common claims on the spot.

Find out more about PassportCard or get a quote for your next trip.

All benefits and covers are subject to the terms, conditions, limitations and exclusions listed in the Combined Financial Services Guide and Product Disclosure Statement (PDS) and on other policy documentation, including the schedule.

Your Ultimate Guide to Travelling in Thailand

Mon, 12 Aug 2024 01:10:45 Z

Thailand, with its breathtaking beaches, vibrant cities, mouthwatering cuisine, and rich cultural heritage, is a must-visit destination for Australians. If you’re one of the many Aussies ready to cross Thailand off your travel bucket list, a bit of prep work can help make your trip smooth and unforgettable. In this guide, we’ll share essential tips to help you experience the best of Thailand and come back with stories worth sharing!

Top Ways to Experience Thailand

From beach getaways to bustling markets and ancient temples, Thailand has something for everyone. Here’s how to make the most of your time there:

Temple Tour in Bangkok: Bangkok is known for its dynamic street life and cultural experiences. A temple tour offers a glimpse into Thailand’s Buddhist heritage and the unique beauty of its capital.

Bangkok’s Floating Markets: Dive into Thai culture at Bangkok’s floating markets, where you’ll find a mix of sights, sounds, smells, and flavours that capture the spirit of Thailand.

Beach Bliss: Thailand’s beaches are legendary. For a lively vibe, head to Phuket or Koh Phi Phi. If you’re after something more relaxed, Krabi’s serene shores may be just right.

Overnight at an Elephant Sanctuary: An overnight stay at an elephant sanctuary is a one-of-a-kind experience. Do some research to find an ethical sanctuary where you can help care for retired elephants, feeding and bathing them.

Chiang Mai’s Old City: To explore beyond the beaches, Chiang Mai offers a treasure trove of history, temples, and local charm. Make sure to take a cooking class to bring a taste of Thailand home with you!

Practical Tips for Visiting Thailand

Climate

Thailand’s weather varies by season and region. The cooler months from November to February are ideal for travel, while March to May are warmest. June to October brings the rainy season, with heavy rains particularly in northern mountainous areas.

Culture & Language

While Thai is the official language, English is widely spoken in tourist areas. To show respect, learn a few basic Thai phrases and follow local customs, such as the traditional greeting (palms together with a head nod) and dressing modestly, especially at religious sites.

The royal family is deeply respected in Thailand, and displaying any form of disrespect toward them is a serious offense. Be aware that smoking on some beaches, as well as e-cigarettes, is prohibited.

Getting Around

Tuk-tuks, taxis, songthaews (pickup trucks with seats in the back), and private ride-share apps like Grab make it easy to explore Thailand. If you prefer renting a motorbike, ensure it’s insured and check your travel insurance covers motorbike-related claims. Our travel insurance partner PassportCard’s policies cover motorbike use, provided you meet local license requirements and wear a helmet.

Accommodation

From luxury hotels to cozy beach bungalows, Thailand offers accommodations for every budget. You’ll find great value for money across most options, whether you’re looking for something extravagant or budget-friendly.

Entry Requirements

Aussies can enter Thailand without a visa for stays of up to 30 days. For the latest travel information, check the Australian government’s Smartraveller website.

Preparing for Your Trip

Ready to pack your bags? Check off these essentials before you go:

Make sure your passport is valid for at least six months beyond your departure date.
Verify entry requirements: Confirm you meet Thailand’s visitor entry requirements.
Ask your doctor about recommended vaccinations, such as for hepatitis A and typhoid.
Arrange travel funds: Set up a travel currency card or payment method and consider carrying some cash for cash-only spots.
Inform your bank and phone provider about your travel plans.
Review phone coverage: Contact your phone provider to check if your plan covers Thailand or consider a pre-paid international SIM card.
Book accommodation in advance, especially if traveling during peak season.
Pack mosquito repellent—Thailand is home to insect-borne diseases.
Share your travel plans with a trusted contact back home.
Get travel insurance: We partner with PassportCard, Australia's only travel insurance with instant payouts for common claims using the PassportCard Travel Insurance Medical issue overseas, delayed luggage or stolen cash? PassportCard can load funds onto the card so you can pay for common claims on the spot.

Find out more about PassportCard or get a quote for your next trip.

Little Orange Book of Savings

Wed, 24 Jan 2024 00:08:08 Z

Leading regional customer-owned bank, Bank Orange launched a new Savings guide compiled with the help of prominent locals, employees and the community who have shared their saving experiences to help others.

With cost-of-living pressures on the rise, there is no better time to learn from others and share insights to help people make the most of their money. This project is the result of many conversations by the Bank Orange team with the community over the past two years to uncover the best savings tips in the region.

As we grow and develop throughout life, our financial needs and priorities change and so do our money goals. What works for now, may not work for later and what works for some, may not work for others but, it’s important to share experiences, learning as we go. It’s no surprise that the number one Financial Fitness goal across the Central West region is to save money. Whether it’s saving for a deposit on a home loan, new car, paying off debt, planning for a holiday or something special, we all could do with a little know-how to reach our goal.

‘Our Little Orange Book of Savings Tips’ is available as a free download here

There are many ways Your Team Orange can help with your banking and borrowing. Get in touch.

Lewis von Stieglitz to lead OCU

Wed, 06 Dec 2023 04:21:37 Z

Orange Credit Union introduces new CEO Lewis von Stieglitz to lead organisation into a thriving future.

Leading regional customer-owned bank, Orange Credit Union is delighted to announce the appointment of Lewis von Stieglitz as the organisations new Chief Executive Officer. With an extensive background in financial services across Australia, Mr von Stieglitz brings a wealth of experience to the credit union.

As the newly appointed CEO, Mr von Stieglitz will lead Orange Credit Union in its mission to strengthen the financial wellbeing of our customers and the community and is passionate about helping our customers of today and generations to come.

With over 30 years’ experience in the financial industry, Mr von Stieglitz has held several key leadership positions, including at General Manager level at Commonwealth Bank of Australia, Head of Banking Products at Territory Insurance Office Darwin, and most recently, CEO of Warwick Credit Union for the past 13 years.

In expressing excitement about joining Orange Credit Union, Mr von Stieglitz said, “it is a privilege to join the leading customer owned bank in Orange and the Central West. Mr von Stieglitz added, “serving the community is central to my interest in life and it is great to do so with an organisation which has been part of the fabric of Orange for the past fifty eight years”.

Orange Credit Union’s Board of Directors share the excitement of welcoming Mr von Stieglitz and believes that their strategic vision and leadership will be instrumental in positioning the credit union for a prosperous future. Orange Credit Union warmly welcomes Lewis von Stieglitz and looks forward to the positive impact he will bring to the organisation and its members.

Online security and what to look out for

Thu, 26 Oct 2023 04:32:35 Z

With nearly two thirds of Australian's using mobile banking as their top method for managing money, protecting your security online is more important than ever.

In 2023, Australians lost a reported total of $455,436,239 to thieves through scams.

Phishing scams were the most predominant, where a scammer contacts you pretending to be from a legitimate business such as a bank, telephone or internet service provider or Government organisation. You may be contacted by email, social media, phone call, or text message.

The ACCC's Scamwatch is a trustworthy resource to keep up to date on the latest scams and current hoaxes trying to steal your personal information.

Bank Orange encourages members to stay vigilant with the follow tips to protect your identity online:

Keep in regular contact with your financial institution

If you are receiving emails from your financial institution and you’re not sure if they are genuine, contact your financial institution and ask them. Chances are, if emails from your bank or credit union relate to loans, refinancing, interest rates, mortgage or home loan rates or the like, they could very well be genuine. If an email appears to be from your bank or credit union, but the email isn’t the same quality, uses misshapen or grainy images or is asking you to provide your member number and internet banking password from within the email, contact your bank or credit union immediately. They should be able to verify if the email was genuine or not.

Never open an email from someone you don’t recognise or click any links in an email that you suspect is fraudulent

Hackers and scammers can attempt to infiltrate your machine and steal your personal information by loading viruses on your device. Emails that contain such viruses usually ask you to click on links or provide your personal information as verification of your identity. Downloading attachments from these emails can also deliver the virus to your device which can freeze your files or provide them remote access to your device. If you receive an email from an unknown person or an institution that you don’t bank with, delete the email immediately and then delete it from your deleted items.

Never keep a copy of your PIN with your card (or anywhere)

It is important to keep your PIN number safe and never to keep a copy of it in your wallet. Your PIN should never be shared with anyone and is a number that you can easily remember without it being directly related to your birthdate, birth year or anything else easily identifiable by others.

Check your transactions regularly

It’s important to regularly check your transactions or account statements regularly so you can pick up any potentially fraudulent transactions as soon as possible. Even transactions from trusted companies like APPLE ITUNES AUSTRALIA can look authentic, but might be fake.

Our team is here to help

If you’d like any further tips or support with keeping your personal information safe with Bank Orange, follow us on social media, come along to our annual Stay Safe Forum or contact our Member Banking Specialists.